PROFESSIONAL CUSTOMER INTERVIEWS. BY PHONE.

Your customers have a story to tell.
Let people
hear it.

Let Your Next Customer Hear From Your Last.

Turn happy customers into your most persuasive advocates. Let prospects hear their enthusiasm, understand your value, and feel confident choosing you—in your customers’ own voices.

A professional interviewer calls your customer and guides a relaxed, podcast-style conversation. We edit and host the recording, ready for visitors to hear on your website.

THE VOICE BEHIND THE EXPERIENCEAUDIO
Promonials™ — Independently Conducted & Recorded Customer Interview

YOUR CUSTOMER. THEIR STORY.

A real experience.
A voice worth hearing.

Explore the player conceptVisual demonstration · no audio

Placeholder player — customer recordings coming later.

A PERSONAL EXPERIENCE. A HUMAN VOICE.

Their words. Their enthusiasm. Our questions.

SCROLL TO DISCOVER

THIS IS WHAT GOES ON YOUR WEBSITE

Their experience. Their voice.
The credibility of a third-party interview.

Let visitors read the review and hear the customer tell their story in an interview conducted by Promonials. Together, written reviews and real voices give prospects more confidence in choosing your business.

01 / THE TESTIMONIAL PLAYER

Give their story
room to be heard.

A dedicated audio box puts a customer interview in focus. Add it to your homepage, testimonial page, or beside the service it describes.

YOUR CUSTOMER’S EXPERIENCEAUDIO
Promonials — independently conducted and recorded customer interview

A CUSTOMER STORY, IN THEIR OWN VOICE

Let your next customer
hear from your last.

Preview the playerVisual demonstration · no audio

A real customer interview will be added when available.

02 / THE COMPACT PILL

A small badge.
A personal connection.

The recognizable Promonials pill sits beside a written testimonial, giving visitors an invitation to hear more without taking over your page.

YOUR WEBSITE · TESTIMONIALS

“They kept us informed, answered our questions, and made the whole experience easier.”

Illustrative customer testimonial

Compact Promonials pill logo beside a sample written testimonial

A compact entry point to the customer’s audio interview.

03 / THE COMBINED REVIEW SLIDER

Google reviews + Promonials.
One place to read and listen.

A custom testimonial slider, ready to drop into your website. Browse reviews with the arrows, pause to read, or select an audio interview to hear your customers' experiences firsthand.

A working embedded widget using the same player as client installations. Five sample cards alternate three Promonials audio placements with two Google review graphics. Reviews are fictional; interview recordings are coming soon.

Your website. Your customer stories.

We provide your personalized player code and installation guidance. Selected Google reviews are hosted as graphics after client approval and the author’s permission; the display does not automatically import new reviews from Google.

Explore installation

Google reviews build trust.Promonials adds your customers’ voices.

Pair your Google reviews with independently recorded customer interviews in one website slider. Visitors can read the reviews, hear real experiences, and feel more confident choosing you.

WRITE IT

A little help
with the words.

Customers share a few thoughts, approve an AI-assisted draft, and continue to Google to publish their own review.

Explore the Review Helper Feature preview

HEAR IT

A real customer.
A real conversation.

A professional interviewer guides a relaxed phone conversation with your customer. We prepare and host the finished audio for your website.

How the interviews work

BRING IT TOGETHER

The written review.
The voice behind it.

Selected review graphics and audio testimonials appear together in a scrolling website player.

See how they work together

01 / WORDS & VOICES

A review worth reading.
A voice worth hearing.

The words tell the story.

Written reviews give visitors a quick way to understand a customer’s experience and the details that mattered.

The voice brings it to life.

An independently conducted interview adds personality, context, and the enthusiasm visitors can hear for themselves.

Illustrative scene of an interviewer using headphones, a studio microphone, and a telephone console in a bright recording studio
Skilled interviewers. Professional recording equipment. Exceptional audio quality.

A PROFESSIONAL INTERVIEW. A SIMPLE PHONE CALL.

Your customer talks to us.
Your next customer listens.

A professional interviewer calls your customer and guides a relaxed, podcast-style conversation. Thoughtful questions draw out specific examples, memorable moments, and what mattered most.

We obtain recording and publication permission, edit for clarity, and host the finished audio for your website.

No scripts. No rehearsed endorsements. Just your customers, in their own words.

See how it works

03 / HOW IT WORKS

From a conversation
to your website.

A relaxed phone call.
Thoughtful questions. Their own words.

01

Introduce us to
your customer.

Introduce a willing customer. We arrange a convenient time for the call.

A SIMPLE INTRODUCTION
02

We conduct
the interview.

A professional interviewer calls your customer, obtains recording permission, and guides a natural conversation. Thoughtful follow-up questions bring out the details behind their experience.

A NATURAL CONVERSATION
03

We prepare
the recording.

We edit for clarity while preserving the customer’s meaning and authentic voice.

A THOUGHTFUL EDIT
04

Let your visitors
listen.

We host the audio and provide the player code and installation guidance.

A STORY READY TO SHARE

THE PROMONIALS AI REVIEW HELPER FEATURE PREVIEW

Your customers’ words.
Polished with AI.

Some customers want to leave a review but don’t know where to start. Others worry about spelling, grammar, or finding the time.

Make it easy while the experience is fresh—with their own words, a little AI assistance, and their final approval.

SAMPLE WEBSITE EXPERIENCE

AI-assisted reviews.
Right on your website.

A few thoughts are all it takes. Our AI-assisted review helper polishes spelling, grammar, and flow into a natural review, ready for the customer to edit and approve. Boxes 1 and 2 preview the helper planned for your website; box 3 shows the final step on Google.

1 / SHARE YOUR EXPERIENCE

A few thoughts
are enough.

Optional topics help the customer get started.

Communication

What stood out to you?

They called back quickly and explained everything.
Quality of work
Careful work. Left everything tidy.

Illustrative notes—not a customer testimonial.

2 / POLISH WITH AI

Their words.
Polished with AI.

AI turns the customer’s comments into a clear, polished draft. Try editing the example below.

This sample makes no AI requests and posts nothing.

Powered by Promonials.com

3 / CONTINUE TO GOOGLE

Input your
review here.

On your business’s Google review page, the customer pastes the approved words, chooses a rating, and publishes from their own account.

Copy the finished review.Open your Google review link.Paste, rate, and publish.

Google is a separate destination. No Google form is embedded in this example.

Their experience. Their opinion.
Their final say.

AI polishes the customer’s own comments into a natural, readable draft. Customers can change every word. Honest feedback is welcome—positive, mixed, or critical. Nothing is published automatically.

Client website integration is in development. We plan to supply embed code and topics tailored to your business; availability and pricing will be confirmed separately.

Ask about the Review Helper
A little research behind the idea

In a small 2024 study of 14 participants using a voice-based review prototype, AI assistance improved participants’ reported writing confidence. Some participants described feeling less concerned about grammar.

Read From Voice to Value ↗Exploratory research on a different tool—not a test of Promonials or a prediction of results.

A FEW QUESTIONS, ANSWERED

Clear before
we get started.

Questions about your business or website? Let’s talk.

How long is an interview?

We agree on a suitable interview and finished recording length when planning your project. The aim is a useful customer story, with enough detail to be meaningful and easy for visitors to follow.

Can I suggest topics for the interviewer to cover?

Yes. You can provide background information and suggest services, strengths, or parts of the customer’s experience you would like explored. This helps the interviewer ask relevant questions about the qualities you want visitors to understand. The interviewer guides the conversation toward those topics; the customer provides their own answers, experiences, and opinions in their own words.

Does the customer have a say before publication?

Participation is voluntary, and recording and publication require permission. We confirm the review and approval steps before publishing an interview. For AI-assisted written reviews, the customer edits and approves the words and publishes the review personally.

Will this work with my current website?

We supply embed code and installation guidance. Many website builders support HTML or iframe embeds, though permissions and plans vary. A direct listening link is also an option. See the installation guide.

Does the player automatically fetch my Google reviews?

No. We use selected review graphics after client approval and the author’s permission. The hosted player can rotate those stored reviews automatically; it does not automatically import new reviews from Google.

What is included in the published prices?

The published prices cover audio interview production and annual audio hosting/player service. We confirm combined-review preparation and setup in your proposal. Review Helper client integration is a separate feature in development. See pricing coverage.

Can I add another interview later?

Yes. We prepare and host the additional interview and update your player’s collection. Your existing embed code can stay in place. Ask about volume pricing when planning several interviews.

What happens if I stop the hosting service?

Ongoing hosted playback depends on an active service arrangement. Before ordering, we confirm renewal, cancellation, access to recordings, and any file-delivery arrangements so you know what continues if hosting ends.

COMING SOON

Promonials in Spanish,
French, and German.

More voices. More languages. More customer stories to share.

¡Haz oír la voz de tus clientes!SPANISH · ESPAÑOL

Faites entendre la voix de vos clients !FRENCH · FRANÇAIS

Verschaffen Sie Ihren Kunden Gehör!GERMAN · DEUTSCH

LET’S START A CONVERSATION

Give your
reputation
a voice.

Your customers already know what it’s like to do business with you.

Let your next customer hear about it.

Ask about audio interviews, combined review players, or the Review Helper preview.

Learn more about Promonials

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